ARRIVE

Features

Arrive Features

Always-on machine learning

Arrive learns common travel patterns to your locations to eliminate false alerts and improve reliability over time.

Flexible notifications

Deliver real-time notifications to any in-store system via webhooks, SMS push notification or Amazon SNS. Our stores ops SDK is compatible with both iOS and Android devices.

Two-way communication

Implement constrained two-way communication flows with employees in-store. For example, create a ‘be right out’ message that employees can initiate when a customer arrives.

Customer-initiated alerts

No mobile app? No problem. Customers can send an SMS or click a button on your mobile website to trigger arrival notifications.

Configurable alert times

Leverage alerts to time the drop of online orders to your POS turning your FIFO (first in first out) system into a FAFO (first arrive first out) one. For example, time orders to make sure the coffee is hot when the customer pulls up.

Desktop checkout-friendly

Detect arrivals for customers who place orders on desktop or mobile web by having a deep link to your mobile app.

Order management

For cancelled or abandoned orders, our system supports optional endpoints to update status from your order management system.

Non-invasive and anonymous

Customer identity and information is anonymous to us, requiring no PII. Reports from customer devices occur only when there is an active order.

Near-zero battery drain

Our SDK works in the background without noticeably impacting battery performance, <1% on average.

Predictive, cloud-based arrival alerts

Monitors each customer’s journey to makes a constant determination on when they are approaching your locations. Delivers alerts with an accuracy of over 98%.

Add to your mobile app with a few lines of code

Easy to use iOS and Android SDKs to embed capability into your mobile applications. The Curbside SDK performs at scale, running on millions of mobile devices.

Measure dwell time and more

Know how long customers spend at or around your retail locations, learn where your customers are located, and get fully detailed reporting viaCurbside Analytics.

Works with web views

Includes a Cordova plugin to support embedded mobile web views inside native app containers.