Predictive arrival technology, powering superior customer experiences by telling you exactly when customers will arrive

  • Reliable Scale
  • Unparalleled Accuracy
  • Easy Implementation
  • Actionable Insights
  • Thousand of sites, millions of trips

    Trusted by leading organizations. ARRIVE powers simplified contactless order for pickup experiences to delight customers and reduce the burden on employees.

  • On-time, every time

    Our predictive arrival technology outperforms geofences and beacons through the use of machine learning from real-time activities, trends, and traffic patterns.

  • Getting started is easy

    Use the ARRIVE Mobile App or integrate the ARRIVE SDK into your native mobile app in minutes allowing your sites to receive alerts when your customers are on approach, arrived, and even their zone within your parking lot.

  • Unlock actionable customer insights

    Get granular data on all trips company-wide and at store level. Use wait time trends to make data-backed decisions on ways to improve store operations and customer experiences.


Don't get left behind.

Industry leading brands are saving money, saving time, and building stronger customer loyalty based on great experiences, all powered by Rakuten Ready. In the age of convenience and speed, order ahead technology is the way to win.

  • 86%

    of buyers are willing to pay more for a great customer experience

    Temkin Group
  • 93%

    of retailers expect to introduce buy online pick up in store within next few years.

    Biz tech magazine
  • 95%

    of shoppers are likely to use buy online pick up in store at the same retailer/restaurant again.

    Greenberg Research
  • 86%

    of retailers expect click and collect will become the default delivery method

    Biz Tech Magazine


  • No Hardware

    Use our mobile app or SDK

  • Scalable

    For small to large merchants

  • Real-time Analytics

    For data-driven decisions

  • Predictive

    Cloud-based arrival technology


Keep employees and customers in-the-know

Send notifications to any in-store system as customers are approaching, ensuring store associates are ready when customers pull up for contactless pickup. Associates can communicate and update customers around their order.


Access to highly engaged shoppers

From driving demand with over 13+ million highly engaged shoppers to actionable analytics, the Rakuten Ready platform can enable you to create more seamless mobile ordering experiences, for both customers and businesses.

Get started in minutes

Easily integrate our SDK in your existing mobile app or use our ARRIVE Mobile App.

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- (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions
// User Session Clients
CSUserSession *sdksession = [CSUserSession createSessionWithUsageToken:@"YOUR_USAGE_TOKEN" delegate:nil];
// Call sessions method application:didFinishLaunchingWithOptions:
[sdksession application:[UIApplication sharedApplication] didFinishLaunchingWithOptions:launchOptions];
return YES;